Privacy Policy

Our Privacy Policy sets out how we obtain, store and use your personal information.

By using our website, https://www.healingalternatives.co.uk, you agree to the use of your personal information under this Privacy Policy.

HOW WE OBTAIN YOUR PERSONAL INFORMATION

We collect personal information when you provide it to us:

• When you fill in a form on our website

• When you contact us

• When you react to our social media channels

• When you order from us

Where permitted by law, we may also receive information about you from third parties.

HOW WE COLLECT ANONYMOUS INFORMATION ABOUT YOUR BEHAVIOUR

We indirectly collect anonymous information about you to get a general idea of how our website is performing. This may occur at any time while you are browsing our website.

COOKIES

Cookies are small packets of information stored on your device that keep a record of your history while using a website. This could be used to personalise page content to your recorded behaviour, to let us know if you’ve logged in or to let us know you’ve added to items to your shopping cart.

THIRD-PARTY SERVICES

We use other services to help us provide additional information to you on our website. These sites may also store your information.

CONTACT FORMS

Information obtained through our contact forms will be sent by email to our staff and will remain in our system for a maximum of 60 days.

USER SUBMITTED COMMENTS & REVIEWS

You are welcome to submit your thoughts and comments on our products, either through the site or Trust Pilot. This will be visible to other site visitors.

THIRD-PARTY SERVICES

Google Analytics

Google Analytics provides us with detailed web statistics and real-time monitoring to help us measure the performance of our web site. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/

Facebook

We use functionality from Facebook to display personalised content, or to allow you to share content with your friends. For detail on Facebook’s privacy policy please visit https://www.facebook.com/privacy/explanation

Ecommerce Facilities and Payment Services

This site can accept payment for goods or services and does so using only third-party payment gateways. Payment credentials such as credit card numbers and bank account details are never provided directly to us.

When making a payment we are required to store your personal information for financial purposes, but it will not be used for marketing purposes unless you explicitly provide consent.

OUR DETAILS

Healing Alternatives is manufactured for Cannabiz Ltd, The Atrium, Curtis Road, Dorking, RH4 1XA, UK.

QUESTIONS OR COMPLAINTS

If you have any questions about this privacy policy, please contact us by sending an email to info@healingalternatives.co.uk